Patient experience of access to primary care: identification of predictors in a national patient survey

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Patient experience of access to primary care: identification of predictors in a national patient survey

BACKGROUND The 2007/8 GP Access Survey in England measured experience with five dimensions of access: getting through on the phone to a practice, getting an early appointment, getting an advance appointment, making an appointment with a particular doctor, and surgery opening hours. Our aim was to identify predictors of patient satisfaction and experience with access to English primary care. M...

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OBJECTIVES This study sought to explore the differential patient satisfaction reported by patients with cancer who are from ethnic minority backgrounds, examining patient-reported experience of interacting with medical and nursing staff. SETTING As a secondary analysis, we collated data collected over two consecutive annual rounds of the National Cancer Patient Experience Survey (NCPES) from ...

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Patient navigators facilitating access to primary care: a scoping review

OBJECTIVE Patient navigators are a promising mechanism to link patients with primary care. While navigators have been used in population health promotion and prevention programmes, their impact on access to primary care is not clear. The aim of this scoping review was to examine the use of patient navigators to facilitate access to primary care and how they were defined and described, their com...

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ژورنال

عنوان ژورنال: BMC Family Practice

سال: 2010

ISSN: 1471-2296

DOI: 10.1186/1471-2296-11-61